Business Development Manager

About the role

We are excited to be searching for a talented and ambitious sales professional to join the organisation and take responsibility for driving growth in the London market. This role will entail reaching out to restaurant chains and hospitality groups and presenting the Collectiv Food service and vision to them. Reporting to the VP Commercial Operations, this role is based in London, with frequent travel to customer sites around the city.


  • Develop a strategy for expanding sales to restaurants and hospitality businesses across London

  • Develop an understanding of new business opportunities and market priorities to be addressed within the assigned market

  • Build and manage a pipeline within the market in order to expand sales penetration, and provide solutions-based sales and service offering to customers

  • Deliver new business through identifying new client opportunities, providing sample services and converting them into ongoing customers

  • Develop strategies for winning and growing our business with new target clients, ensuring we obtain the buy-in of the full decision-making unit

  • Nurture new accounts, highlighting early successes and advocating for scaling of our service across their business

  • Develop deep relationships with key influencers in the market to help build a demand for our service with primary buyers

  • Work with the account management team to expand existing accounts, building on past successes to upsell across client portfolios

  • Participate in events together with marketing team to create new opportunities

  • Analyse and assist in the completion of request for proposals from prospects, formulate solutions and follow-up of these RFPs

  • Consistently track activity in our CRM in order to provide the business with key metrics and data

  • Work closely with our Producer and Operations teams on live opportunities, to reach optimal outcomes for the business

  • Be responsible for the successful seamless transition of clients from new customers to key accounts

  • Work alongside a driven team, dually motivated by building an exciting business and leaving the world a better place than we found it

About you

  • You are likely to be degree educated

  • Experience in a high-performing sales team with a proven track record of exceeding sales targets

  • Entrepreneurial, with a growth mindset, and comfortable with the pace of early-stage environments.

  • You will ideally have experience either selling an enterprise solution to corporates or will come from a sales role working within the food service or hospitality sector

  • You have a good working knowledge of Word / Excel / PowerPoint etc

  • You are comfortable formulating and leading on sales pitches with key prospects and customers

  • You have prior experience working with a CRM system, and of extracting and analysing data generated by this

Personal attributes

  • You are results-driven and can demonstrate how you have delivered effective solutions in a timely manner

  • You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals

  • You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team

  • With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to junior kitchen staff

  • You are persuasive and personable and find building relationships with your customers enjoyable

  • You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time

  • You have a solid grasp of financial analysis to build a clear business case for your customers

  • You’re adaptable – you’ll muck in and help with anything

  • You’re proactive and always willing to learn

  • You prefer a start-up environment because you want to have an impact


  • Competitive salary, plus commission

  • 25 days of paid vacation time in addition to national holidays

  • Committed team members with broad experience who share a common passion for building a world class business

  • Great location in London with a fun and inspiring work environment

About us

At Collectiv Food we are changing the face of food sourcing for businesses.

We’re on a mission to make the B2B food supply chain more transparent, direct and sustainable by connecting businesses such as restaurants and catering groups directly with farmers and food producers.

We are leveraging technology to enhance direct interactions and transactions between both sides of our platform, to bring radical innovation in supply distribution and logistics, and to offer additional services such as financing and insurance.

We are backed by some of the best VCs, now work with more than 1,000 farms in the UK and Europe, and we deliver tonnes of fresh products every week to a growing base of customers. We are mission-driven, keen to have a strong social impact, and growing fast.

The Collectiv Food team is made of people who all share a passion for food and technology as well as a strong ethical stance. Now we need you: an ambitious and determined people-person with strong organisational skills to help create, build and maintain successful long-term relationships in the restaurant and hospitality side of our marketplace.

Collectiv Food is an equal opportunity employer. We are a diverse bunch of people who are committed to maintaining a welcoming culture of inclusion and equality. We encourage applications from anyone that meets the requirements for the role. We look forward to hearing from you.

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