In the summer of 2024, we teamed up with a leading hospitality operator running multiple sites to overhaul their food supply chain. With an annual spend of £3M, their previous setup involved juggling dozens of suppliers — leading to inefficiencies, admin headaches, and operational challenges. By switching to Collectiv Food’s sustainable, centralised model, they simplified their procurement process and unlocked major benefits across their business.
Key Results:
75% Decrease in the number of suppliers
Consolidated from 82 suppliers to 20 in just 12 weeks
Enabling less time spent managing multiple suppliers as well as improved consistency and reliability in stock availability
+5 Percentage points in gross profit margin
Increased profitability across their menu after six months post launch due to a combination of menu engineering (+ 2.9 percentage points) and consolidating supply with Collectiv Food (+2.1 percentage points)
Fewer deliveries, less emissions, more efficiency
Weekly deliveries reduced from 144 to 24
95%+ on-time delivery rate, ensuring less disruption for kitchen teams
Approximately 126 Tonnes of CO₂e avoided annually versus their previous set up, due to fewer and fuller deliveries as well as our efficient delivery model - that's the equivalent of taking around 28 petrol cars off the road annually (based on UK government conversion factors for greenhouse gas reporting.)
Improved stock control
Reduced order frequency, minimising minimum order challenges
Optimised inventory management, leading to better kitchen efficiency
3 Hours saved daily
1.5 hours saved a day by ordering through a single supplier
1.5 hours saved a day through automated invoice processing
All together enabling better work-life balance for kitchen teams, supporting morale and retention
Why it matters
The move to working with Collectiv Food didn't just save money and reduce admin—it made operations simpler, more sustainable, and future-proof. By consolidating suppliers and reducing unnecessary deliveries, this operator has improved efficiency, strengthened their supply chain, and cut their environmental impact, ensuring they can focus more on what they do best — creating exceptional food experiences. And with built-in sustainability insights on their suppliers, products and deliveries, this multi-site operator now also has the transparency on their supply chain to enable data-driven decision-making, both for continued efficiencies and increased action on their sustainability ambitions, allowing the business to grow and thrive in an increasingly competitive market.
